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I wanted to reach out to express my sincerest appreciation and gratitude. You consistently have gone above and beyond for my patients and families. No job is too small and your commitment and sincerity is top notch. Of all healthcare agencies I have worked with during my time as the Senior Director with Genesis and now with 2 companies in the dialysis community you have been the "Go to" guy to get things done in a crunch with integrity. Additionally, your contribution to in-servicing and support groups has been invaluable. Nothing seems to be outside your realm to get the job done well the first time. Thank you for all that you do.
My search for an assisted living facility for my mother finally ended when I met you. I immediately detected a sense of caring and professionalism on your part. It became very apparent to me that you were very qualified in what you do and were most proficient at it. From the beginning, after several meetings, you took the time out of your busy schedule to discuss the numerous amenities offered at your facility. You also acquainted me with the facilities and how my mother would be very happy here in the twilight of her life. I especially appreciated the information and advice you had provided and the contacts that you have shared with me. Your assistance was invaluable during this difficult and emotional process and at this point I was very confident that my selection was the right decision for my mother’s care. Jennifer, a special THANK YOU to you and know that I would not hesitate to recommend your services to anyone that I know requiring assisted living care.
People can be so quick to criticize, yet there are so many amazing people like you who deserve to only be recognized and commended for the work you do. You have a huge heart, a caring soul, and you do such important and meaningful work with the elderly. From the first second our family met you, we knew in our hearts that Mom as going to be in good hands. I'm sure we are no different from other families when we say that watching a loved one move into assisted living is very emotional. Your help, your kindness, your advice regarding the kind of language we needed to use around our mom, your knowledge of the facilities, and your attention to detail were incredible. Your professional commitment to Mom was equal to our love for her. I must say - it wasn't the food, the building, or the people who helped ease our mom into your community - it was you, Jennifer. You guided us all through the first steps. You are, by far, in the right industry, and we can't thank you enough for being you.
I just wanted to thank you for your help during a very difficult time in my life. The service I received from your agency was far and beyond any of my expectations.
Jennifer was a lifesaver when dealing with my dad, who became ill suddenly and could no longer live alone. In a panic, we called Next Stage Senior Guidance. Jennifer set up an appointment to meet us the very next day and immediately put us at ease, pointing us and our father in a direction that we didn’t know was available. She arranged for us to tour facilities, was able to direct us to a lawyer for advice and eventually negotiated the contract with my dad’s assisted living home. She treated our dad with dignity and respect and was always available to us with all of our questions and concerns. We are very thankful to her for making one of our hardest decisions easier and supporting us through this.
I wanted to take a moment to thank all of you for your genuine concern, patience, and understanding for the fragility and stress of the situation. You never made us feel like a “number” among many.
From the moment we met Jen, met all of you and toured your facility I felt a weight off of my shoulders. We felt there was support and experience in our corner. The time crunch and red tape of Medicaid and everything in between seemed almost insurmountable. Again, your knowledge and professionalism has made this as seamless as possible. We are confident our Mom will not only be safe and happy but live a fulfilling life at the Arbors.
We both want to thank you again. We will see you soon.
Cheryl & Donna
My sister and I sought the services of Jennifer Baillie at Next Stage Senior Guidance placement agency when we were looking to place our father in an Assisted Living Facility. We specified to Jennifer the type of care our father needed, the attributes we were looking for in the facility, and the general area we needed the place to be. Not only did Jennifer locate the ideal facility that met all of our needs, she identified other services the facility provides that we didn’t consider and that our father could take advantage of. Jennifer kept our minds at ease during the search, and made a stressful ordeal a little easier to manage. Jennifer even followed up with us after our father was settled in to make sure he was personally happy with the decision. We highly recommend Jennifer and Next Stage Senior Guidance when making important decisions about the next chapter of your loved ones.
Making the decisions for our parents is one of the toughest things in life...i can speak highly enough of the job Jenn did guiding us and coaching us through a very very tough period in our lives ...she was always there for us with a comforting answer and objective opinion when it was needed...the emotions run high for a family through this process and having a smart and honest person to help is invaluable
Next Stage are experts in elder care management. They focus not just on the needs of the individual but also the caregiver. Jennifer is extremely professional and knowledgeable on our senior population and best options for the next stage of individuals lives.
Pam M. Marquis Group
Where to even begin? Without your expertise and knowledge to guide us through this incredibly complex process, we’d still be walking around in circles. One can easily see how overwhelming this transition would be without you. We feel like you truly cared for mom and all our concerns/needs. You were there through every step of the process like a member of our family. I can’t imagine how anyone could go through this without you by their side. Thanks so much for EVERYTHING.